Barking, Havering and Redbridge University Hospitals NHS Trust (BHRUT)
With a dedicated workforce of more than 8,000 staff and volunteers, BHRUT is one of the larger acute trusts in the country.
Many of our 8,000 staff – who come from 146 different countries – live in the three diverse London boroughs we serve and the majority are from black, Asian and minority ethnic groups. More than 400 of them are on apprenticeship programmes and we’re proud to be a London Living Wage employer.
The Trust provides care for a population of about 750,000 people across North East London, and that number is predicted to increase by 15 per cent over the next fifteen years.
We operate from two main sites – King George Hospital (KGH) in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London – more than 300,000 people visited our A&Es in 2023.
Patients across North East London are benefitting from two new state of the art theatres at KGH and our Community Diagnostic Centres at Barking Community Hospital and St George’s Health and Wellbeing Hub will significantly increase the number of scans that can be carried out.
We’re looking forward to introducing an electronic patient record next year. This will mean the records of any patient visiting one of the seven hospitals run by BHRUT and Barts Health will be accessible to the clinical teams. It’ll make things easier for staff and will be better for patients.
Useful links & documents
Continuous improvement
Over recent years, BHRUT has made significant improvements to the quality of care it provides patients. Six years ago, following a re-inspection of services by the Care Quality Commission, it was taken out of quality special measures, and has improved its overall rating from ‘Inadequate’ to ‘Requires Improvement’. Since then, ongoing improvements in the quality of care have been recognised by various external partners and organisations.
We’re an organisation that is getting better and better. We were the most improved Trust in England for A&E performance in 2023/24; we’re no longer in special measures; and Matthew Trainer, our Chief Executive, has been named the top CEO by the Health Service Journal. Our improvements are driven by a determination to deliver care we’re proud of and that our patients are happy with.
The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme that recognises high standards and a commitment to training; the Care Quality Commission recently raised the ratings for urgent and emergency care at Queen’s and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care.
Our vision
Our vision is to provide outstanding healthcare to our community, delivered with pride. It is driven by our PRIDE values and behaviours which were developed together with our staff.
OUR PRIDE VALUES
- Passion: I give the best of myself; I work with compassion and kindness and I make a difference every day.
- Responsibility: I do what I said I would do, I step up, I speak up and I recognise other people’s contribution.
- Innovation: I solve problems, I keep it simple and I look for opportunities to improve our care.
- Drive: I deliver with pace, I lead by example and I welcome a challenge.
- Empowerment: I support my colleagues, I listen to understand, I delegate and trust people
